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   market@jg-ledlight.com
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WARRANTY SERVICE
LED LIGHT TWO-YEAR LIMITED WARRANTY
Product warranty for 24 months, one year replacement, two years to provide free materials and technical support services; The customer shall provide the picture or video to prove the problem of the product, and after the confirmation by the after-sales technical department of the company, the customer will send the new product for the next order.
This limited lifetime warranty is non-transferable and applies only to the original user

LED TWO-YEAR LIMITED WARRANTY
This warranty only allows the manufacturer to repair or replace defective parts or refund payment at its sole discretion.
The manufacturer does not warrant that its products are suitable for any particular purpose.The manufacturer shall not be liable for any other incidental or consequential damages.
 
Ensure that the original buyer has no defects in materials and workmanship during the life of the product.
Please follow the below solution to confirm the defective problems before asking for warranty service.
  Phenomen Solution
Separate bulb Light off Defective lamp body:Please connect a new lamp body with the original driver,if it works well,than it means the previous lamp body is defective,please cut down the power line of the defective lamp body for warranty.
Light off Defective driver:Please connect another new driver with the original lamp body,if it works well,then it means the previous driver is defective,please cut down the power line of the defective lamp body for warranty. 
Abnormal light Please connect suitable canbus decoder to solve the canbus problem.
Flicking Please connect suitable canbus decoder to solve the canbus problem.
All in one bulb Flicking Please connect suitable canbus decoder to solve the canbus problem.
Light off Please make sure of correct installation,if the lamp body is still not work,please cut down the power line of the defective lamp body for warranty.
Abnormal ligh Please connect suitable canbus decoder to solve the canbus problem.
Product warranty for 24 months, one year replacement, two years to provide free materials and technical support services; The customer shall provide the picture or video to prove the problem of the product, and after the confirmation by the after-sales technical department of the company, the customer will send the new product for the next order.
This limited lifetime warranty is non-transferable and applies only to the original user
ATTENTION:
The following conditions are beyond warranty scope.
1. Canbus problem: When replace the original halogen bulb with LED bulbs,some vehicles may meet with canbus problem like light flickering etc,please connect suitable decoder to solve the canbus problems.
2. Man-made reason: Man-made reason lead to broken led chip,chapped wire,user modify or repair the bulb themselves etc.
3. Installation problem: Some vehicles may can not stall our product because of small installation position doesn’t fit etc.
4. Natural disaster: damage because of irresistible natural disaster like earthquake,flood etc.
 
Thanks for using our products!
1.The warranty for this product is 12months.
2.If the product is failure,please kindly follow the below steps,so that we could help to solve the problem for you at the shortest time.
Please cut down the connect wire as the picture,and and take a picture then send back to us,thanks!
SAFETY AND NOTES
  • 1.Product shall be install and serviced by a qualified technician.
    2.LED headlight replacements are weatherproof when used in an approved headlight housing assembly.
    3.Good heat dissipation will prolong the working life of the driver,ensure good ventilation.
    4.Check voltage of the vehicle to be sure it complies with working voltage of the product.(9-32VDC)
    5.Ensure all wire connections and polarities are correct before applying power to avoid any damages to the LED lights.
    6.If a fault occurs,return product to Jiuguang.Do not attempt to fix this product by yourself. 
Lights Safty, Drive Safty.
 

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CONTACT US

  Claudia Zhang
  market@jg-ledlight.com
  +86-177-6642-0009
  223, building 1-A, Tianyin Road shop, Tianyin Avenue, gaoxinyuan, Jiangning District, Nanjing
 NANJING JIUGUANG LIGHTING TECHNOLOGY CO., LTD.